Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Just had one of those small black Telus TV units installed. When I try to pause live TV, I get a message that a live stream can’t be paused. Is this right as I was able to do it with my old Optik Tv unit and if so it seems like a downgrade. ThanksKev...
Any update on Series Recordings recording across different channels TELUS, if and when we can? Just missed the end of yet another sports program (The Solheim Cup) which aired across The Golf channel and NBC Sports (series recording was set on the Gol...
Azerbaijan F1 race recording was missing the last half hour or so of the race. Anyone else have this issue? I recently switch from another cable provider and I have more issues than I'd like, so far.
Why has the Bill Maher Show (CNN Saturdays at 5:00pm) been pre-empted by HLN for the last several weeks? Is this a CNN issue or a Telus issue?
these channels are garbage and some are borderline offensive… I moved to PikTV because there were too many trash stations out there… I have a hard time thinking that the powers that be could believe this is a good idea… who would watch this crap if t...
I have a client who can not log into their telus tv app with the correct credentials. They did lock their account out last night using the wrong password, but now it will not accept the correct username and password.
I recorded the US Presidential debate and it ended in the middle of closing remarks. Is there no buffer? I can't find any settings to adjust. Is this an oversight or am I missing something?
It's been over 2 weeks, while I can see optik tv on my account i still have not received my tv box the rep convinced me to try out. No shipping confirmation or anything.
We switched from Shaw cable and internet to Telus a few months ago, and have been really disappointed with the TV box functionality. On the Shaw PVR we could pause a program for at least an hour, rewind it or fast forward and chase watch it easily. O...
I have lived with the new box for 2 months and am ready to throw it out the window.-- Menu, why does it ALWAYS default to subscribed channels when turning the TV on. There is no save the option button. Really-- when I turn on the tv I expect it to tu...
