Thank you to the Telus support team. I didn't get the points but an account credit and I am happy with the resolution.To quote user Oldbones, "The support staff aren't the ones who made the decision to change the rewards program, but are the ones who...
I keep track of my Telus rewards points as I have been saving them.December 2024 bill showed 217.59 points. 2025 bills no longer show points earned so I went to MyTelus to check my points progress.I am shocked to see only 38.86 pointsIt should be 223...