Yeah support team don't even bother. You're actions are not even worth the time and energy. All you do is add coupons and credits thinking that fix things than turns around and somehow the new charges are that of the credit so you just even yourself ...
This is a continous issue with telus anytime they do a decent job they have to back step it by having the worst unknowable techs and even more useless call lines. I have had to call everyday for the last 4 months getting things fixed just for another...
