Update - was contacted by a Telus support team member and they rather easily applied a credit for the amount lost. Thank you to the support member who was willing to honour the removed points.
I would also like to speak with Telus support about this issue. I was shocked today when I went to go look at my rewards to see I was missing approximately 350 points. After googling the issue and seeing the EXTREMELY shady way Telus has attempted to...
I would also like to discuss the points further and see what can be done. I lost around 300 without proper notice. Should have been an email sent to all customers with such a massive change.
