The more information I attempt to gleam on my account the more unbelievable Telus' lack of respect for its customers is becoming. As I read the many other threads about this outrageous betrayal of customer trust I decided to review my account activit...
I reviewed my invoices for the previous periods just to respond to this comment and other comments about adequate notice. My November 2024 invoice had no mention of points prior to Dec 31 expiring 2023; My December 2024 included a line that said "poi...
That’s exactly my issue; been trying to log into the system forever and it just didn’t work. It would have been handy being able to redeem $160 worth of Amazon gift cards before Christmas but could never get the site to work. Now that they fixed it; ...
I disagree. I literally have 8 Telus accounts that I manage. I shouldn't have to waste time review each bill individually for "important details and updates" if my account is current; the contracts for each account is not nearing renewal. This change...