TELUS Neighbourhood

All I did was turn airplane mode on and off a couple of times and it worked.This was after a Telus rep “refreshed” some sort of settings on the back end. That all I was told. During this I received a couple of emails about changes to my account so it...

A Telus rep “refreshed” my phone settings on their end, I toggled airplane mode off & back on and it worked. No issues since.

Nothing to do with device (15pro). Telus refreshed settings on their end and it worked. 

Someone helped to resolve this a week ago. They “refreshed” something on the back end, toggled airplane mode then it worked.

Currently in Mexico City, I have the Can-US-Mex plan. Cannot connect to ANY network, tried many different settings…Seems like many others have reported the same problem.  Telus used to work down here, would love it if you can help here!