It took 2 calls with Telus to get my full amount of lost points put into a bill credit. The first agent could only do $150 out of 250 points. From reading others getting full credit I kept on trying with Telus support and got the rest of the points...
What is the typical response people are getting? After the third agent and over 3hrs on the phone I got a $150 credit for a loss of about 250 points. Better than nothing but still disappointing. There sure could have been a better way of informing u...
Telus pushes paperless billing and then sneaks an important message at the bottom of a bill. When the bill amount is the same every month I just pay with online banking. I am disgusted with Telus. I lost 275 points and it makes me feel customer devic...
