Since October 12, I have been charged the cost of a mobile phone line for a smartwatch. To add insult to injury, Telus has not even been able to activate the smart watch on its network. I have had active customer service calls on this since December ...
Hi, I have been contacting with a purchase issue. Every agent who speaks will tell me that they will get back to me and I have been following up from last 2 months. Today, I came to know from one of the managers that he cannot find the notes related ...
Given that there is no other place to provide feedback, or get through the unbelievably dense virtual agent to speak with someone who cares, I’m posting this here after well over an hour of frustration attempting to do basic tasks: * Update billing a...
There is a pay phone at my place of work (Toronto), just kind of hidden in the back area. It has been out of service for years. Is there anyway I could purchase this for myself just as a piece of history? Who do I contact? Thanks
January 15th 2025 - I got a quote from our sales specialist to start up a business account, along with mobility, security, WIFI, and cable... I told her at around 2-3pm that I'd discuss with my husband, and by 6-7pm she was calling me asking me if it...
Hi, this is Bylaw Officer Berg with Ridge Regional Public Safety Services with the County of Warner in AB. We had received a compliant regarding snow removal at your communication facility in Milk River Alberta. It is the property owner's responsibil...
Telus totally screwed up and disconnected our service by mistake on January 18, 2015. We have no phones, internet or security. It needs to reconnected immediately I have tried since Friday to speak to a manager. I need someone to call me back now. Th...
RECEIVED FIRST BILLING AND TRYING TO INQUIRE ABOUT CONNECTION FEE CREDIT AND OTHER FEES FOR SERVICES NOT USED (411 DIRECTORY ASSISTANCE).GETTING AN ERROR "We were unable to submit your form due to technical issues. Please try again."ATTEMPTED TO FILL...
I am desperately trying to get help from Telus, apparently I don't know my security pin. I have reset it twice through the Telus web app yet I end up in an endless loop with the automated help as it doesn't recognize the new pin. I am missing some cr...
