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Billing Issue

Daleg
Neighbour

Dec 2023 2 yr contract include security $190/month auto pay w cc

Dec 2025 price goes to $325/month and I don’t notice on cc x 5 months ($675)

No recourse or refund when I call AND $89 to cancel smart camera but I got it at the same time as contract that expired. 
Has anyone had experience w freedom internet/tv or Roger’s/shaw. 
25 yr customer. Mobility went to freedom after 25 yrs last month. 3 phones. 

 

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hello Daleg, were you able to contact our team in regards to your service agreement?  Any change made to your account is noted on your invoices and you can always review them online. Let us know if you need anything else and we'll send you a private message, thanks!


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