Data Throttling

[vitruviusbeard]

I have 50 gb left on my plan but for the last couple of days It hasnt been working. It is 15 days before I have to turn in my phone. Is it possible they are deliberately throttling it to incentivise me going in to get a new contract??

I have never had this happen before. It isn that I am roaming or that the switch is turned off somewhere, etc. I literally havent done anything different. The only thing different is that the data is not working and it is close to the end of my contract. Thoughts?

[A-B]

No, we're not deliberately throttling anything. Have you tried restarting your phone or resetting your Network Settings to see if that helps? You can always reach out to our Mobility team at 1-866-558-2273 or visit the nearest TELUS store to speak with our team as well.