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[Megathread] Emergency alerts
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05-16-2023
01:39 AM
- last edited on
07-14-2023
06:03 PM
by
dru
Wondering why we are getting emergency alerts a few times every hour for Alberta. We are in BC no where near the affected areas.
it defeats the purpose to have an emergency alert system when it is not accurate, people begin to ignore them.
93 REPLIES 93
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07-05-2023 11:43 AM
Hi @BNB187 @Unimpressed We made some backend changes, let me know if you are still being bombarded by alerts!
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07-13-2023 01:49 PM
@Optik-Kate just got an alert for a tornado in eastern Quebec.
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07-13-2023 03:14 PM
@Optik-Kate third time in a couple hours with emergency alert for Quebec.
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07-13-2023 03:14 PM
Make that fourth!
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07-13-2023 05:35 PM
I have the same issue. Located in Victoria, BC and getting alerts from Quebec...
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06-19-2023 08:46 PM
Has this ever been fixed Telus
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06-20-2023 07:46 PM
We just signed up for Telus Optik TV, we live in Vancouver, yet we keep receiving emergency weather alerts for Alberta only. How can we turn this off or change to our area only?
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06-30-2023 11:43 PM
When will this be solved?!! It's so annoying to get 4 and 5 per hour. Each time they come on, you need to restart Netflix and start your movie again. Especially annoying that these warnings are for areas 100s of km away from us
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06-30-2023 11:45 PM
When will this be resolved! We are getting 4 and 5 and hour for locations 100s of kms away from Calgary. New to Telus TV and will go back to Shaw if these issues don't get resolved.
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07-01-2023 12:31 PM
Same issue here, even receiving some in Quebec. What this is going to end up doing is having the whole cry wolf issue come up where when it DOES affect us might not be something we pay attention to.
Fix it please,
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07-03-2023 08:20 PM
Have support staff been told there’s an issue? 2 of the ones I dealt with were pretty rude and insistent that it was “normal” any news on when it will be fixed
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07-05-2023 09:50 AM
Hi @Nothrilled @thalakar @RobertJason @Clevelton, we made a backend change, are you still being bombarded by alerts?
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07-05-2023 11:33 AM
Nope didn't get one last night. Crossing fingers 🙂
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07-05-2023 11:39 AM
It has been a lot better in the last couple of days
Sent from my iPhone
Sent from my iPhone
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07-13-2023 03:59 PM
Hi. Today again (13July). We live in Calgary and have had 12 warnings for extreme weather in Quebec up until 1400 local time. Why is this so complicated?
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07-13-2023 04:02 PM
Hello. We received 12 warnings today all received before 1400hrs local. We live in Calgary. All warnings were for Quebec. Why is this so challenging to get these routed to the proper jurisdictions?
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07-13-2023 04:03 PM
Make it 13. Just got another one in the time is took to write this. Annoying!!!
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07-13-2023 05:35 PM
I have the same issue. Located in Victoria, BC and getting alerts from Quebec...
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07-13-2023 05:35 PM
I have the same issue. Located in Victoria, BC and getting alerts from Quebec...
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07-13-2023 05:35 PM
Yep started happening again today for me as well.
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07-13-2023 10:35 PM
We have been getting these from Quebec and Alberta since signing up with Telus. Super annoying and it’s going to give my dog a nervous breakdown… just switched from Shaw and wondering if it was a wise choice for this and other reasons. Sure hope this gets addressed soon. My poor mother has major issues trying to get back to her tv shows after these interruptions.
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07-14-2023 11:23 AM
@missprint2 agreed my dog freaks out too with these pointless alerts.
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05-25-2022 07:15 PM
I'm in Vancouver, but whenever there's a severe weather warning in Quebec, I get notified, sometimes multiple times in an hour. I've got location on to approximate itself based on WiFi location, but that doesn't appear to work.
Does anyone know how I can stop these alerts, or change them to be a bit more regional-specific?
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05-25-2022 08:34 PM
What app is generating the notifications?
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05-25-2022 08:42 PM
It just overlays a red box and angry sound whenever I'm watching TV.
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