Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi, Thank you all for your help in advance. I have Fiber 300 with Optik TV. Firmware: 31.164L.18 (Not sure how to update this)The ONT is in my closet and connected to the T3200 which is also inside the closet.Cables go out from the closet to the rest...
It looks like the partner portal that TELUS has with Norton is still using an out of date version of Norton Here is a screenshot of the error from my Mac that's running Big Sur. The version of Norton that's crashing is 8.5.7f25 (which is the version ...
I'm wondering if the ECB6000 can be used to transmit internet signal in both directions? I use them in my system like this:Modem(coax out) -> (coax in)adapter(LAN out) -> desktop My question is can they be used like this: Modem (LAN out) -> (LAN in)a...
I am using the new Telus hub modem not the t3200. When I had boosters with my old modem, the wifi boosters had their own wifi signal which I had to log in. But when I set it up with this, it tells me to remove the rj45 cable and setup the next booste...
Hey, I have a Telus T3200M, trying to run a MC server on port 25565, also tried 64829.I've been at this for over 20 hours, no joke, after work every day since Monday.I cannot for the life of my port forward to my Minecraft server.I can connect to it ...
So I am a new Telus user who decided to get the 1giga bit plan. The internet works amazing on my gaming devices since i have them connected via ethernet cable. Issue is with the Wifi connection. I am consistently disconnected from my laptop and my Ip...
I am currently setting up a new laptop and trying to create my telus.net account in Thunderbird as it was on my previous laptop. I followed the Telus thread for the manual install on Thunderbird but I continue to get an error "Unable to log in at ser...
HiI'm in to few months of my 2 year contract, but I just sold my house and I don't move into my new house for another 6 months.I'm going to live temperately with family and they already have internet. Is it possible to put my account on "hold" mode, ...
I few weeks ago I got an email with this title. A snip of the body of the email is below. I checked my account and I could sign in fine, so I just ignored it. Now in the last day I have received this same message three times. Does anyone know if this...
I have an iMac desktop and the T3200M router that was just installed this week. The internet runs perfectly but I noticed when the computer goes to sleep and wakes up it doesn’t automatically reconnect to the internet. It shows I am connected to the ...
