a month ago
I put in a complaint using the online form about the unexplained increase in my bill. It said I should receive a response in 1-2 business days. It has been almost a week now. Will I ever hear back?
Hi @JoKA - we can check if an attempt to reach you was made. We will send you a private message to assist
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
4 weeks ago
I was contacted on Wednesday and told I’d get a follow up call Thursday. Now it’s end of day Friday and no call back.
3 weeks ago
Our apologies Joka, we will send you a PM to look into this further.
2 weeks ago
It’s been 2 weeks and I have no have a follow up call as promised! What is going on?
never-displayed
