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Pro rated charge

Markss36
Neighbour

In December I had a home phone added to my account. This was added without my permission. The addition was reversed. This month there's a prorated charge for this cancellation. Please correct this. Its a meager amount , it would amount to allot more if this fee was added to thousands of customers

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hello Markss36, we'll need to access your account in order to assist you so we'll send you a private message, thanks for your patience! 


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