Home Services
Discuss TELUS TV, Internet, and Home Phone products and services. Ask a question or share your expertise.
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

TELUS TV Feature Updates - Ongoing

Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...

Optik-Kate by TELUS Team Member
  • 126371 Views
  • 314 replies
  • 7 kudos

Resolved! Optik TV Bulletin Board: Discover, Discuss, and Develop

Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...

OptikKate_0-1685989977928.png OptikKate_1-1685989977929.png OptikKate_2-1685989977929.png OptikKate_3-1685989977929.png
Optik-Kate by TELUS Team Member
  • 57953 Views
  • 43 replies
  • 7 kudos

Resolved! Getting installation setup from abroad

Hi, I'm moving my family to Victoria, BC from the UK in April and need to make sure I have internet set up pretty much on arrival due to being a remote worker. I have an house secured already with a rental agreement in place. Has anyone else had to d...

Customer service

Hi, where would one go for customer service when your having issues? We sent our internet hub off to get repaired. We did not get our hub back but a different one. I know it is a different one because we have a wifi antenna and this hub does not have...

Resolved! How To Connect Telus WIFI to Chromecast Ultra

This is so frustrating! My Chromecast will not connect to my new wifi? I have to manually place the wifi address into the app. I'm not sure if the address is all one word Telus_ _ _ _ or 2 words Telus (space) _ etc., or what security if any I have?I'...

REV_G by Neighbour
  • 2523 Views
  • 1 replies
  • 0 kudos

Resolved! DNSSEC

I am hoping there is a TELUS techie on this forum. My question is, does TELUS DNS support DNSSEC? Thank you.

Resolved! Telus Wifi Hub replacing T3200

Just received a Telus WIFI Hub in the mail.Current setup is T3200 and 4 Boost units. The T3200 lives on the main floor, connected to the ONT in the garage via an ethernet cable coming from the wall.The coax for the OptikTV boxes connects to the T3200...

Resolved! How can I upgrade my router if I have optik TV?

I have a telus T3200m router and I have been having problems with port forwarding on it for over a year now (see below link for info). Regardless, if I wanted to upgrade my router, what could I do to make sure optik TV still works, but also make the ...

Resolved! Home Phone Service

Does Telus have different rates for different areas in the province ? I pay 17 for home phone in central Alberta and a friend pays $40 for home phone North west of Alberta.

Cherthr by Neighbour
  • 2777 Views
  • 2 replies
  • 0 kudos

Resolved! Connecting my own router - which unit do I connect to?

When my purefibre was installed a few days ago I asked the installation tech which unit should connect to if I decide to use my own router, which I have decided to do so I can create my VLANS ect for new IoT connected devices, keep using my existing ...

fibre.JPG
Glenstr by Friendly Neighbour
  • 8091 Views
  • 3 replies
  • 0 kudos
Trending tags
Friendliest neighbours