Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Hi, I'm moving my family to Victoria, BC from the UK in April and need to make sure I have internet set up pretty much on arrival due to being a remote worker. I have an house secured already with a rental agreement in place. Has anyone else had to d...
I`d like to block "ads.samsung.com" on this router. Is it possible to do so? Defiantly having problems figuring this out. Do I add it in "Access Control" under the "IPv6" pulldown?
Hi, where would one go for customer service when your having issues? We sent our internet hub off to get repaired. We did not get our hub back but a different one. I know it is a different one because we have a wifi antenna and this hub does not have...
This is so frustrating! My Chromecast will not connect to my new wifi? I have to manually place the wifi address into the app. I'm not sure if the address is all one word Telus_ _ _ _ or 2 words Telus (space) _ etc., or what security if any I have?I'...
I am hoping there is a TELUS techie on this forum. My question is, does TELUS DNS support DNSSEC? Thank you.
Just received a Telus WIFI Hub in the mail.Current setup is T3200 and 4 Boost units. The T3200 lives on the main floor, connected to the ONT in the garage via an ethernet cable coming from the wall.The coax for the OptikTV boxes connects to the T3200...
I have a telus T3200m router and I have been having problems with port forwarding on it for over a year now (see below link for info). Regardless, if I wanted to upgrade my router, what could I do to make sure optik TV still works, but also make the ...
Does Telus have different rates for different areas in the province ? I pay 17 for home phone in central Alberta and a friend pays $40 for home phone North west of Alberta.
When my purefibre was installed a few days ago I asked the installation tech which unit should connect to if I decide to use my own router, which I have decided to do so I can create my VLANS ect for new IoT connected devices, keep using my existing ...
