a month ago
When will Pure Fibre be installed and operational in Lake Bonavista? I was initially told anywhere from 2023-2025. I have seen no activity in the communities north of Fish Creek to Anderson Road. No announcements either. My understanding is that construction started in Canyon Meadows in late 2023 and was never completed.
It is long past time to abandon the obsolete DSL technology. My service has degraded over the years, and I am constantly asking for rate reductions as they offer lower prices to my neighbours. The competition also uses an out-dated technology that I won’t consider. Ironically, Lake Bonavista was a pilot project for high-speed Internet and TV service by TELUS in the late 1990’s. There is still aerial fibre in the alleys.
a month ago
Hi there, thank you for reaching out and sharing your experience — we completely understand your frustration, especially given the long history of TELUS service in Lake Bonavista.
While we don’t have a confirmed installation date to share just yet, the best way to express your interest and stay informed is by submitting your information at telus.com/iwantfibre. This helps our team prioritize demand and ensures you’ll be notified as soon as service becomes available in your area.
We know DSL no longer meets today’s connectivity needs, and we’re working hard to bring PureFibre to more communities as quickly as possible.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.