Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
Why can't I just phone Telus to get a straight answer on what it costs to install a landline on a rural lot with no service? It's rather ironic that "the phone company" doesn't have a phone number. I've tried numerous searches, including on the Telus...
Hello. Hope you all are doing well. I am having issues on the Telus Wifi Hub Admin Page. Particularly in Wifi section, every tab ie General Setting, WLAN 2.4.ghz and so on, I am unable to click on save settings. Everytime I hover the mouse on it or c...
I am running cable for a new wired desktop. I was going to go from the existing telus device and add a switch where one one the current devices are. There are four existing ports all in use. Teo lines run to some weird little junction that appears to...
I called your CS to add 6 additional Telus.net accounts into my account, however your rep asked me to hold for more than an hour, to my surprise, he didn't add the emails instead he deleted two of the emails I have been using that cause the lost of a...
Hey All,I got a new ASUS Zenwifi Xt8 router and I was hoping to enable IPv6 to take full advantage. Asus tell customers to reach out to their ISP to determine the IPv6 'Connection Type' to set the corresponding router settings properly, and they list...
I just got Telus services installed a couple days ago and do not know where to find the default admin password for the new NH20A modem. I can find the admin password for the B20 WiFi 6 booster no problem, but that just lets me login to the Wifi unit ...
The crew installing the new pure fibre cable in SW Calgary damaged my driveway with the horizontal drilling process. Two large cracks are in line with drill holes and also on my neighbours.
I had just recently found out from a Telus representative that my residence have always only had copper lines and not fibre lines. However, 1 and a half year ago, when I was resigning a new contract, I only wanted Internet 75. The Telus representativ...
Hello everyone,Could I please ask for your opinion on the following scenario:My iPhone connects to one of the Telus free WIFI around Vancouver. Connection is OK, I can surf Internet, check emails, etc... although slow but workableI have a small home-...
Got to hand it to Telus how they can be so incompetent takes talent.Changed my email password. I followed the Telus provided instructions, logged into Telus.com etc.Now on all devices I previously accessed email either via Thunderbird or webmail, inc...
