Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I just got Telus services installed a couple days ago and do not know where to find the default admin password for the new NH20A modem. I can find the admin password for the B20 WiFi 6 booster no problem, but that just lets me login to the Wifi unit ...
The crew installing the new pure fibre cable in SW Calgary damaged my driveway with the horizontal drilling process. Two large cracks are in line with drill holes and also on my neighbours.
I had just recently found out from a Telus representative that my residence have always only had copper lines and not fibre lines. However, 1 and a half year ago, when I was resigning a new contract, I only wanted Internet 75. The Telus representativ...
Hello everyone,Could I please ask for your opinion on the following scenario:My iPhone connects to one of the Telus free WIFI around Vancouver. Connection is OK, I can surf Internet, check emails, etc... although slow but workableI have a small home-...
Got to hand it to Telus how they can be so incompetent takes talent.Changed my email password. I followed the Telus provided instructions, logged into Telus.com etc.Now on all devices I previously accessed email either via Thunderbird or webmail, inc...
Greetings, What's the difference between enabling guess access, and sharing my Wi-Fi password? Do they both do the same thing? Thanks,Shane.
Since my Telus email is now with Google gmail, a free service, will Telus be a decent corporate citizen and allow my Telus email account to continue after I am no longer a Telus customer or do they terminate the account? Thanks Some background.I live...
Hi,I had some old stocks from 1997 with Telus that I recently discovered. I contacted computer share and went through a whole process of getting replacement certificates bonded. It was a very long and drawn out process, including The time sensitive m...
Hi,I was wondering what type of fiber optic cable does Telus use to connect to ONT and to connect to the modem? According to this https://en.wikipedia.org/wiki/Plastic_optical_fiberthere is plastic optical fiber vs glass optical fiber plastic optical...
I received my ZTE Telus smarthub and it includes a warranty card to register for the 1 yr warranty. It does not include where to mail the card to. Anyone know?
