Telus Pure Fiber - how to bypass NH20A with a media converter?

[ferentes]

Hello, 

Perhaps it has been discussed but I could not find an exact situation fit.

I have just switch from Bell to Telus in Ontario and the following setup worked fine for a long time.

I have plugged Telus SFP into a TPLink Media converter, entered PPPoE credentials in my PFSENSE router, VLAN to 40/Priority0 assigned to the WAN port.

The setup does not connect to the internet, media converter lights all green. 

However if I move SFP to the NAH20A in bridge mode with the same PPPoE creds and VLAN it connects fine.

What could be wrong with the PFSENSE-Media Converter setup?

 

[TELUS_Support]

There are a number of things it could be:

- MTU configuration (a possible option would be to set it to 1492)

- Authentication timing issues (could try setting LCP Echo Interval to 30 seconds and Echo Failure to 3)

- VLAN Interface (make sure it's configured on the physical interface before PPPoE)

- Interface settings in PFSENSE (try setting it to full duplex, 1000Mbps)

The last thing to attempt if you haven't tried it yet would be a full power cycle.

[ferentes]

Thank you! #3 helped.

[TELUS_Support]

Awesome! Let us know if you ever have any other questions, and thanks for posting in our community!!