cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Concern Regarding Misleading Advertisement

dkim22495
Neighbour

Hi Telus,

I came across an online ad that seems to misrepresent Telus services and pricing, with outdated or incorrect information.

The URL of the AD.:

https://cafe.naver.com/yoehang/640756

The Ad. Image:

koodo ad 002.JPGtranslated version - ad.JPGkoodo ad 001.JPG

 

Key Issues:

The post mentions a $45 for 100GB plan, which I believe is no longer offered.

It also mentions Telus’ fastest internet for $55, without noting location-dependent pricing. The ad lacks disclaimers like "conditions may apply," which could mislead consumers into thinking this is a guaranteed price.

 

Please look into this and provide guidance to ensure accurate advertising.

Thanks.

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

This does not appear to be a TELUS ad. All online TELUS ads would come directly from our page. You can view this page about how to report spam: https://www.telus.com/en/about/security/report-a-problem


If our reply resolved your issue, please click on Accept as Solution to help others in the community.