Internet & Home Phone
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Telus Charging me for a service I don't have

Hi,I canceled all my Telus services Jan 17th. I have an email to prove it. Now Telus is billing me and still and wants me to pay for 1 and half months I never even had their service hooked up to my house. I have been a customer for over 30 years and ...

Calendar

Received your 2025 Calendar earlier this week. As usual...the pics are fantastic! The pics always bring a smile.Love the history lesson on how our technology has advanced over time.If I may make a suggestion...you start the calendar off with December...

Question Regarding Fibre Installation in a Condo

Hello, I had a Telus technician come by my condo today to install fibre internet as I am receiving mail that it is now available for my building and area. They had even successfully installed it in neighboring units (or condo blocks). After running s...

JerryCAD by Neighbour
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No Way to Cancel Unwanted Services

I was paying 95/mo ($10 extra because I returned their Optik box) and I just got a bill for $175 out of the blue. All I wanted to begin with, was internet, nothing else, not even essentials. I've spent days on hold, trying to get to someone to talk t...

Remmy by Neighbour
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Resolved! New Telus PureFibre installation Quebec

Hi everyone, I'm new to the Telus fibre family. Today was the day of the installation. The first tech who came was a Bell technician, and luckily I manage to call the Telus tech when the Bell tech was there, because he told me to not use the Nokia ON...

Automatic Withdrawal

Hello, I am set up for automatic withdrawal from my credit card for the Telus home services. But it is not billed as a recurring payment from Telus, so i am not getting the 4% cash back on recurring bill payments. Looking for a solution for this. Tha...

Jick by Neighbour
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  • 1 replies
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Telus offered me a promotion to switch from Rogers

I just got scammed by Telus. They called me offering me a Canada US Mexico 200gb Data Plan at a steep discount - matching my current rate/plan with Rogers plus offering me a home phone credit. I finally got the SIM card and when I activated it I was ...

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