Internet & Home Phone
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Upgrade to PureFibre in Langley Meadows

Till June 2024, in my old place, for 3 years I had TELUS PureFibre (for a great montly rate) but when I moved to Langley Meadows I had to opt for TELUS cable internet. In Dec 2024, a TELUS representative came to my door and offerred free upgrade to T...

wefaith by Neighbour
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How to hide network but keep Optik TV running.

Hi.I have a Ubiquiti gateway and access points now running and all my network traffic goes through there. The Telus/Actiontec router is now used used exclusively for running Optik TV.As an aside: I know there is a way to migrate the Optik TV connecti...

emcee2 by Advisor
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Resolved! connect app doesn't show connected to wifi devices

connect app not showing connected to wifi devices. it says some features unavailable. then it show sync off. how can i fix it? i cant pause devices or even see what connected to wifi. i don't have boosters. i uninstall and install again connect app. ...

Telus PureFibre Hook Up

Hello there,Wondering if someone could give me a hand on how to get TELUS to Connect my Building with TELUS Pure Fibre.I have been calling, emailing (roe@telus.com), and submitting the online form for the last 2 years with no help or contact from TEL...

Resolved! troubleshooting bad ping and DC's in Marvel Heroes

We're on 3G fibre, hard wired and getting very strange 300ms ping times in this game, lowest we get is like 90, and we get disconnects. Everything about the network says we're solid as speed always seems great so we've gone down the usual routes and ...

stick by Organizer
  • 277 Views
  • 1 replies
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Upsold and misled

Due to a family illness I have to move countries. Being an expat and sceptical of signing long contracts when I was offered a deal from Telus I asked the rep what would happen if I was moving country whether I’d be charged cancellation fees and force...

Dan_ by Neighbour
  • 324 Views
  • 3 replies
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Resolved! Is this a scam (Telus pop-up window)?

While on Facebook, a pop-up window came up saying that as a long time Telus customer I had been selected to receive a prize and that I had 1 minute and 30 seconds to answer questions about our equipment. I shut the window fearing it was a scam, but t...

JandJ by Neighbour
  • 417 Views
  • 1 replies
  • 0 kudos
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