After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
We moved house end of July and brought our old modem along (as per Telus). Had some issues getting it up & running, but we did in the end. We started noticing that the internet would drop and lag. On 27th November, I call Tech Support and spend an ho...
Any word on why the Telus app doesn’t work anymore? I posted this before but can’t repond to nighthawk because I can’t verify my email thru the Telus app.
I live in a condo and have had pure fibre installed all the way up to my unit door. They've even drilled a hole through the top, over my front door from the hallway into my unit in preparation for the final install inside my unit. A few units have ha...
Mac user. Telus Internet installed about 6 months ago. Apple TV's on all three televisions. Airplay, to push the signal from the laptop to the TV used to work great. All on same network. Now, Screen Mirroring to the television doesn't work on any lap...
ip address from www.whatismyip.com and wanIP from modem are different ip address i get from www.whatismyip.com is: 209.121.228.zzz and if i log into my modem and go to WANIP section, it's showing as 100.82.201.zzz i need my own external-ip/wan-ip why...
I’ve had problems with my internet connections ton for months. I had to escalate to get my equipment exchanged. They put in an order for updated equipment 2 MONTHS AGO. THE TECHNICIAN WOLL KOT COME TO MY HOUSE TO DO THE WORK. First appointment. He sa...
Dear TELUS Customer Support, I hope this message finds you well. I am writing to address an issue regarding my internet service with TELUS. On December 3rd, 2024, I requested to pause my internet service until April 15th, 2025, as I had to travel urg...
Recently my wife and I noticed some apps on our phones (running on our Wifi network) either takes a long time to load/open, or the app will switch to mobile data. When opening messengers (Whatsapp, WeChat, FB Messenger), we always get a Wifi notifica...
Hi, I am trying to activate call forward variable. I dial the *72 then get the desired number to forward to. After entering the number it gives busy tone. Doesn't matter what number I try to forward to. Tried to talk to support and they are no help (...
I canceled my home internet plan back in September and returned the router to Canada post as instructed. I paid my last bill in October and it says my outstanding balance is 0. However, i got an email recently saying i have a bill $111.95 due on Janu...
