After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I got an email that I have until March to switch to fibre optics. Telus disconnected my internet today without informing me. The technical support was no help at all. I don't have internet until my appointment.
I want to pay for the rest but it doesn't work and I still don't like that I have to pay for this even though I canceled it, but the site doesn't work.
Telus came to our area and laid fiber optic cables in around Sep 2024. Their big tractor which carried the cable left long and deep tire marks on the front of our house. Good thing that I took picture of it when they parked the tractor there. I calle...
I have room for more numbers, but unable to add a new number to our accepted list on call control. I manage our call control from a PC using Bing. When I click on "Add a Number", the screen changes but nothing comes up for input. Any thoughts?
Hi Telus folks, I'm one of your most loyal customers and I don't understand why this never worked?I signed up for this 2 months ago and I still pay the full amount? When I contacted the chat support, they just transferred me to a waiting call queue f...
Is it possible to have two modems - one upstairs and one downstairs on the same account at the same residence? Would you need to rent the second modem and obviously an install charge?
Ok Telus, why doesn’t your app no longer work on my phone? It worked a month ago but now I click and it flashes white and disappears. I can no longer see my bill and services so I have to log in thru the desktop
HI, I've just got a new home Wirelles hub MC810CA and got it connected to network - have logged in with admin password, but in the settings I don't see the option to use it as a bridge - I want to use my own router which has Z-wave, ... options. Can ...
At the end of May, FibreConnect/Ledcor, on behalf of Telus, announced plans to install fibre optics in our neighbourhood. Around that time, Telus representatives began visiting homes with special offers. In late June, a Telus representative spent nea...
I have PureFiber Internet Gigabit with Technicolor NH20T Modem and Arcadyan Boost 2.1 Routers (Boost 6). The Boost Routers only have 2 RJ-45 ports. I tried running a cable from one of the Boost Routers to a simple switch (8 port D-Link) and the line ...
