After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
At 6 pm every single night - our internet on our iPad keeps cutting out, all night. At first I thought it was the iPad, but we have 5 iPads and it happens on every one of them. Regardless, I have reset all settings and also reset internet settings an...
Is it possible to add another modem to my telus account that have that modem operating at a long-term care home where my dad is living? the fraser health wifi at his long-term care home is insufficient and he needs his own modem so that his Roku smar...
i complain and you take down my post? wheres it at?
I've been a Telus customer since I moved to an acreage which was 5 years ago. Since then I have had nothing but issues with reliability on the old hardware (ZTE LTE Router) and the new Smart Hub. The smart hub is what I'm using now and I'm getting ra...
I have had PureFibre 3 Gigabit Internet for some time and am not able to get more than 1.3 GB speed when connected directly to the fibre 10G port. Calling technical service I was told that this is the best I can expect out of the PureFibre 3 Gigabit ...
I just upgraded from the 1 to 3Gbps internet plan due to the black Friday deals and my existing discount terms going away. The Telus technician replaced the Actiontec T3200/Alcatel-Lucent ONT equipment with an Arcadyan NH20A Network access hub and a ...
Back at the beginning of November signed up for some new Telus services. Among the new services I signed up for, Stream+ was one of them. I received the "trial" but have not been able to use it or access it at all. Where my subscriptions should be sh...
I've been with TELUS for almost 2 years, and I have the NAH + Boost 2.0 + Airties AP (Wifi plus). On the TELUS connect app I do not see the Airties AP, and every device connected to my network shows up as connected via Ethernet, even when it's on Wif...
There is a cement cover for below ground utility access, the cement is stamped BCT, on the edge of my property. The cement cover is broken and a good size hole has formed. After speaking with the city regarding a broken sewer cover, they informed me ...
I got a security, phone, and internet package with Telus and Start. The security drops for no reason and has to be reset frequently. When it is reconnected to the internet, the internet drops. When the power goes out, the internet won't come back on ...
