After much research into this matter, I would like to offer my 2 cents worth on achieving the optimal Up/Dl speeds with the various currently offered packages, and hardware from TELUS. The main questions that I’ll try to answer here are the following...
I got a security, phone, and internet package with Telus and Start. The security drops for no reason and has to be reset frequently. When it is reconnected to the internet, the internet drops. When the power goes out, the internet won't come back on ...
Telus You suck!I am trying to renew my internet service after the 2 year contract expired. We also have basic cable which I never use and want to eliminate. It is impossible to do this online, and the phone number for support is very well hidden. I e...
Why hasn’t Telus come to Toronto and set up shop to sell there home phone and high speed fiber optic internet service ? I live in a condo in Toronto, and there have been 1/2 dozen companies setting up a small booth for a week (different times in the ...
I have been trying to get help with my home services since November 4th. I have escalated it to the escalation team. The level 1 did not even read the notes on my file and could not understand what I needed. I asked to speak to a supervisor who was g...
I'm from Ontario and I have wireless home phone service from Telus. I decided to go with the different provider and take my number with me. How do I port out my number from Telus if my ZTE device is not able to receive any port out confirmation messa...
Internet stopped working randomly. Charged $175 for someone to come have a look at it. You're telling me in addition to the monthly plan I'm on, it costs $175 to have someone fix the service that I'm paying for? That would be like your phone service ...
My partner and I just purchased a home in the Silverado area of Calgary. It is a townhome but not in the traditional sense, having individual backyards and detached garages behind each unit. The only thing that makes it a townhome is our unit and gar...
The app will not let me access my local network. It has a statement that says for IOS 14 and up you must go to settings and turn access on. It links to your settings. When I go to settings, network access is already selected on. I have tried access w...
I am requesting a reduction in my Mobility Plan, as I'm currently on a no-contract basis, and my promotions are set to expire at the end of December. Today, November 23, 2024, I called Telus, but instead of assisting me with my request, they tried to...
Is the admin password that is on the back of the B21A the one used to login into the router? And what would be the username? admin did not work....so I am wondering if I have the incorrect password.
