troubleshooting bad ping and DC's in Marvel Heroes

[stick]

We're on 3G fibre, hard wired and getting very strange 300ms ping times in this game, lowest we get is like 90, and we get disconnects. Everything about the network says we're solid as speed always seems great so we've gone down the usual routes and yet we still have this issue. Not sure where to start, or if there are some router configurations that could help. 

[Nighthawk · Accepted solution]

There are quite a few posts online about high latency and disconnects in Marvel Heroes from players all over the place, not just with Telus. This is likely more of an issue with their server than anything.