Can I purchase only device?
I already have a device and a plan.can I purchase one more device without a plan?
Mobility Devices
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please confirm if this is a genuine telus ID
I got an email from info@telus-promotion.com asking to send me new phones for activation. I think it is spam but please advise otherwise.
Resolved! Over charging me Every single month
I am very ill and I have been dealing with overcharging me every single month. I have been on the phone with countless different parties ( over 20 hours in the last five months ) and they have cut my phone off over and over again because of their scr...
Why am I paying for 2 contracts because I got an operator
Around Dec 2023, I reported my S21 lost/stolen to a Telus operator. Instead of telling me that Telus does not provide the insurance offered, she sent me a new phone on a new line. Since Dec 2023, I have been paying for 2 contracts and 2 devices. Even...
wifi calling not working?
Suddenly today wifi calling stopped working. I've done all the typical troubleshooting options. is there an outage occurring? When can I expect it to be back up? telus service is almost non-existent where i live, so i rely on the wifi calling capabil...
Battery drain on galaxy 24 ultra....
Very bad battery drain.... Same as my watch ultra.... Is it the networks or the phone its self.....
Cell service has has decreased recently
Hello Monet the last few month ms the cell service in Elmvale Ontario has decreased. It is it hard to have a phone conversation unless you are under wifi. Had something changed? I know swoop recently put services in Elmvale but that is for internet??...
Does Telus Have Sales in OCT on devices?
So my bring it back plan ends with Rogers at the end of Oct, and i made the switch to telus due to a great deal, but there is an overlap in services. so i'll ride out my Rogers till end of Oct and pay for a month of telus, still saves me a tonne. I m...
Great assistance to apply for new iPhones for me and my wife
I’ve been with TELUS for over a year, and I am very happy with both the mobile internet and the services, as well as with my home internet. Everything has been perfect. I would also like to mention customer service representative Manal S. As someone ...
Misleading Sales
Has a sales representative misled anyone else? I was contacted by Telus on August 4th and sold a package that I clarified concisely with the sales agent twice before agreeing to so I could ensure it was better than my provider at the time. I was told...
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