I have been waiting over 2 weeks for the new phone I ordered online for black Friday. No information from TELUS on what is happening. UPS is sending me to TELUS, TELUS is sending me to UPS. No one taking accountability. Tracking number says its been ...
I recently bought an iPad Pro 12.9 and wanted to throw some accessories onto my phone plan via finance to make it easier on my savings, yet I can't purchase it anywhere. They don't have it in stock anywhere in my city or neighbouring cities, and cust...
I have three phones coming due soon, under an EPP plan, I would like to keep my current phones and contract, is there an option where I can continue with my current contract and phones and pay off the bring it back amount in portions on my monthly bi...
Why is the message no recent activity this month when I check my account on app fro data usage and messaging.
What is different (if anything) between the state of my sPhone as delivered to me by Telus and its state when I have set it up again following a Factory Reset? I presume that 'factory' reset in this case means the SAMSUNG factory and that anything 'T...
I received a defective iPhone 14 Pro November 15 and I have spent hours and hours on chat, phone and in-store since it arrived trying to return my old device which was part of the return it program as well as get my new iPhone 14 Pro to work. I even ...
I have an iphone 6s that is ancient. Was a customer of Telus for over 40 years, until today. I inserted the sim card from the new carrier and to my surprise the long paid for (8 years) phone is locked to Telus.Soooo I tried to chat and all I got was ...
Does the OnePlus Nord N30 5G 128GB work on the Telus system?
I received a defective iPhone 15. Spoke to Telus around 17th October. I was told that the handset would be exchanged and to date, no one has called. I called Telus and Webstore many times but they keep giving false assurances that someone will call a...
why on every new phone there is a activation fee when already customer? I find this annoying. Thanks
