iPhone delivery
good evening, I ordered a phone, it was supposed to be delivered today, but no call, no message, no phone.
Latest topics
Webstore exchanges
I have emailed the Webstore Team to exchange my recent purchase as I do not like this phone. They took over a week and I still don’t have a link to webstore.
Customer service lies
I'm so fed up with customer service.. so I was on the bring back program which ended and I wanted to upgrade my phone.. it was getting near when the extension was up and I phoned telus asking if I could extend it to this date when I would be able to ...
salesman did not give me the deal he spoke of
I recieved two phones that i did not want and an unsigned contract was submitted , where can i return these un used phones I have had 4 *611 business sales agents state they will correct this and nothing crickets and a huge bill ....
iPhone 15 Upgrade with Current Plan Retention
I am currently using an iPhone 14 with a plan that I am very satisfied with. As the new iPhone 15 has been released, I am interested in upgrading my device while retaining my current plan at the same price point, without incurring any additional char...
Possible phone scam
Just received a call from a girl named Evan claiming to be with Telus promotions centre out of Ontario but the call came from 1-780-463-5453 and came up as “Edmonton AB” on my phone. She claimed to be offering me a new phone for $50 - 60gb of data am...
After 10 days and still trying to get phone setup
Is there a way to get Telus to call us and help? I talked with a salesperson and she sent me a quote, but no way to get back to her. After a few days I managed to get someone else to talk to. It seems like Telus with pass you onto Mobile but no one a...
Bring it back program is a joke
I didn't realize most people have their mobile contract in hand to know when to bring back their phone on time with the bring it back program. I missed the date to bring it back by, and they charged me for the phone. I called Telus and asked if I cou...
Bad call connection
How can i fix bad connection when talking on iphone? Wifi provided by Rogers has no issues for anything else. When i use my iphone (telus service provider)in my house, the connection is terrible. How can I fix this?
Samsung Galaxy Z Flip3 Bring it back eligibility
Hi All I have a Galaxy flip that I got on the bring it back program and my 2 years is up. I went to return the phone but was told the the screen is cracked. The crack is right where the phone folds.There is no other damage to the screen and I was tol...
