Mobility Devices
Discuss and/or ask questions about TELUS Mobility devices and equipment.
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Resolved! Is it a acam

Is 647-370-2858 or 416-787-4260 a Telus number. Received a promo call for 14 Pro Max for two year plan at $35, unltd Cdn & US calls and texts, 500 Intl minutes. Is this a scam?

Bbadke by Neighbour
  • 2910 Views
  • 2 replies
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Additional charge on my bill

I have a charge of $240 on my most recent bill for Easy Roam INTL (15 days). I didn't sign up for this service. Please remove charge. Thanks.

Roaming- Turn off on App gone. Telus's craven greed

So my family is in Europe for 2 weeks. I am having them each get a Euro Sim card at a cost of $6 for 2 weeks, as opposed to the colossal rip off that Telus would charge for those 2weeks of $225 (like how's that even possible). But in order to ensure ...

Hogan by Organizer
  • 2773 Views
  • 3 replies
  • 1 kudos

Pixel 7 Pro - Why Only 128GB offered?

Long time Samsung user. I would love to renew my plan and try the Pixel phone out but it's only offered in 128Gb. Not sure why Telus even offers a flagship phone with such limited memory. Anyone hear if this is going to change?

Houli0 by Neighbour
  • 1426 Views
  • 1 replies
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Telus Wireless Home Phone Issues

Hello all, I have just installed the Telus ZTE WF723A wireless home phone and while it mainly works well, it has issues with some of the features. For instance, I cannot get Conference Call to work. I can talk to two different callers by switching ba...

NoSmoke by Friendly Neighbour
  • 6118 Views
  • 4 replies
  • 0 kudos

Can't pick new device

Trying to upgrade my devices but get an error on Step 2 - Device Payment Options. I've tried two different browsers, clearing cache, consulting the virtual chat, emailing (telus doesn't support email anymore), and calling (which directed me to the mo...

td12 by Neighbour
  • 2200 Views
  • 2 replies
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Suddenly no data on phone

Today out of nowhere I lost all data connectivity on my phone (OnePlus 9 Pro), I can still call and text without issue but can only get data through wifi. I spent a couple hours on with CS to see if they could figure it out and no dice. I have tried ...

EB3760 by Neighbour
  • 3611 Views
  • 1 replies
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Resolved! pay as you go

i have no credit card, i own an iphone 7 with sim card and have a data plan with telus monthly, i need a new phone i dont know if i qualify for getting on a monthly plan for a device and telus and google is not giving me answers, or what my other opt...

tee87 by Neighbour
  • 2924 Views
  • 1 replies
  • 0 kudos