I have a major issue, and I'm not getting any help.I recently pre-ordered a Galaxy S23 Ultra 512GB under the EPP on February 4th, 2023. Received the device on February 8th, 2023 and activated my new line. I was told by an agent over the phone that I ...
Hello, I've had my phone for almost 2 years now. After recent update my phone won't recognize the nano sim card, nor the one that was originally in the phone or a new one I tried. I did pay for extra protection. However Telus won't even look at it. T...
hi,I have several handsets under a small business account. One of the phones also has a Samsung smartwatch tied to it so that when a text message is sent to the phone, the smartwatch also gets the message. My question is ... can the same smartwatch b...
I'm in Mexico. Somehow my on-line banking is locked and says to call 1-800-796-2555 for help with your account.Tried calling this number but I get a message saying outgoing calls to out of country must start with + then country code - what is the cou...
Hi everyone, I mailed back my perfect condition phone via UPS in a bubble-mailer, via UPS, then they sent me email stating the assessed value was $0. zilch. meanwhile, I did have to pay in full, the remaining balance from the program ( about 500 $)I ...
Hi. Why is Telus not updating S22 Ultra with OneUI 5.1 on the Feb. 14 target date?
I need to use my tablet sim (data only plan) as a hotspot in my car - i cannot stop everytime to give passengers access to the hotspot on my Telus phone. With the tablet sim, my car has a permanent internet connection for remote access of functions, ...
UPS lost my phone 5 months ago and I am still paying for the lost phone each month. UPS has proof the driver delivered to a completely wrong address. The driver went back to get the phone and the person at the address said they dont have it. Every ti...
Hi I used to send emails to my phonenumber@msg.telus.com on my android phone but recently I stopped receiving them. I am wondering if its an account that can get full and I somehow have to delete the content? Or does anyone have a suggestion on what ...
Have an iPhone and my billing came out with $100 in international texts I never made, 2 of them were made while on a plane with phone in airplane mode. there are no texts on my phone for these 2 US numbers and so far telus has been no help. I see the...
