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30 Day Europe Travel Pass - Auto Renewal

stewartg
Neighbour

I purchased a Europe Travel Pass for my daughter's line. She is traveling for about 60 days.  When she was coming up to the end of her first 30 days I attempted to purchase an additional pass but was unable to (the original pass expires July 17). However, I noticed that on day 31 of her trip it looks like the travel pass automatically renewed (reviewed the usage for her and see another $60 charge on day 31 of her trip).

 

The portal says the original travel pass is active until July 17 but those days are used up.  Looking for a confirmation that it auto renewed.

1 REPLY 1

TELUS_Support
Official Support Team
Official Support Team

Hello stewartg, we'll need to have access to her account in order to answer your question. We'll send you a private message shortly, thanks! 


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