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Is this a scam?

syssmouse
Just Moved In

Got called by someone claimed to be from Telus and offered me a new plan like $30 for 100 GB/month, unlimited talk/text, USA/Mexico roaming, and international calling. 

 

I got suspicious at this point when he verified my email and told me that there will be an request from Microsoft for email (I use hotmail email). I told them what happened.

 

My email account password was changed somehow. Fortunately I use two-step login (which is tied to my physical cell phone) and was able to change the password. 

 

He sent me a summary of the offer with the email domain mobilitytelus.com.

Today they called again and made a follow-up and asked about my EPP and asked me to send my EPP email to sales @ mobilitytelus.com

I hung up at this point.

3 REPLIES 3

syssmouse
Just Moved In

which, while is a better deal than what I am using, is not much different from the plan I am currently using, btw. 

TELUS_Support
Official Support Team
Official Support Team

Hi @syssmouse - the circumstances don't feel too legitimate but we can send you a private message to investigate


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

gordp
Friendly Neighbour

Be aware that Telus has set up a sub-company offering such a plan.  A cellular technician friend has set his family up on it and is so far very satisfied with the service.  The rate is about half of a normal cell plan and includes the USA and Mexico.  Coverage that is offered free fromm time to time by Telus and Virgin.  I have a Virgin Plan that covers Canada/USA but it costs a lot more than what the new Telus subsidiary is charging.  I am NOT saying the telephone solicitation you received is legitimate as I do not know how Telus is promoting their new company.  But the basic offer is available .