Billing peculiarity

[JLnlsj]

I just got my first bill notification by email. I'm being double-charged. My account has two lines. Each line is being billed at double the plan price. I signed up for the $65 month plan on each line. That's $130. But I'm being billed on each line for $130, for a total of $260 per month. How is this possible and how can I get it fixed?

[Magenxxx]

They did the exact same thing tk me tries saying they bill a month and a half or something like that I was told two iPhone 15s for 132 a month that cost of phone and lines with the offered discounts I later signed up for their home services, which gave me even more discounts and then today I look at my bill $500. My phone bill was $500 and it has changed. Let me say every month since I signed with them in April of last year I’ve never had a bill the same ever they always change most the time they go up until like the three 400s watch your bills like trust me don’t trust their math

[Rocky3]

I pay the amount of the agreed contract and not a penny more. Never hurt your credit as you can prove it.

[TELUS_Support]

That's definitely odd. There may be some prorated billing, though exactly double sounds like something that needs to be investigated. We'll send you a private message to discuss further.