Unexpected mobility bill for service never activated
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September
Hi, wondering if there is anyone from telus management to resolve this reoccurring bill sent to me. Never activated the account but they need money for not using the service.
5 times called waste of time only.
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September
We can definitely take a look in to this for you. Feel free to send us a private message and we can discuss further.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
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September
- last edited
September
by
A-B
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September
We've edited that post as it contained private information. Please send us a private message so we can discuss further, thanks.
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
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September
The step by step guide to send private message instructions are not clear. I don't see any icon on top right to send private message
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September
Tap on the tiny envelope at the top right of the screen, and type “TELUS_Support” into the “To:” box.
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