Question about My TELUS web / services

[bimmerdriver]

On the Overview page, it shows that I have one account with 6 services.

They are grouped as follows:

Home services account <account number>

• Home phone
• Optik TV
• Home Internet
• Dial Up Internet

Home services account - Member

• Optik TV
• Optik TV

On the My profile page, it says I have one account with 4 home services.

Why is there a discrepancy? What is a "Member" account?

Thanks.

[TELUS_Support]

Hey! Thanks for flagging this confusion about your services showing up differently. We'll shoot you a PM to take a look and help clear this up for you.

[bimmerdriver]

Thank you for your reply. I received your PM. I replied, but it was rejected, because the reply contained some html (copy paste). It won't let me reply again.