My Account: Home and Mobility
Questions about managing your TELUS services, plans, and subscriptions.
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Resolved! Service agreement

Im on a corporate account. Back in October I did an early upgrade over the phone and was sent the new service agreement. I gave authorization over the phone once I had looked over the agreement and the order was processed. Now I am being told that my...

Telly by Neighbour
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  • 1 replies
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Resolved! Tax on Bring it Back program

I understand that sales tax is paid upfront at sign up on the financed amount of the device, ie device cost minus Bring it Back cost. I'm wondering if there's also sales tax on the monthly Telus Easy Payments over the 24 months. If so, then we're pay...

How to use up you reward points

I used points to get a $50 bill discount. But you can only do this once a year. QUESTION can you get more than ONE Telus in store preloaded mastercard or is that once a year also. I want to use the points up - putting on account would be the best but...

polecat by All-Star
  • 10259 Views
  • 2 replies
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Resolved! Password Recovery Email not being sent

I lost mt My Telus account password, and attempted to recover it, but I haven't received any recovery email. I've tried it several times. I double checked and made sure I didn't make any mistakes when typing in my email. I have my email account open ...

Resolved! Credit Card Payment

I am billed on or around the 16th of the month. I just switched my payment to a new credit card. Will it be updated by my next billing cycle?

Chazz182 by Neighbour
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  • 3 replies
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Resolved! Credit balance

Hi I have a balance credit of 37.73+ 111.73 AND I want a refund Pls .my previous account is (total 149.46) Vicente Tan Thank you

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