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Questions about managing your TELUS services, plans, and subscriptions.
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Resolved! Telus Comm.Web Edmonton, AB

Hi, $186.57 was Charged on December 03, 2023, on my Credit Card. WRONG CHARGES. Any Solution, Please get a Refund. No Contact Phone Number on the Statement. Thanks and Best Regards mod edit: personal info

Resolved! Telus rewards

This is getting ridiculous, what kind of technical staff do you guys have, if you can’t even fix the rewards page for over two weeks????? It’s not working for me, and I have called ten family members they can’t access the rewards page either

Doklok by Neighbour
  • 2305 Views
  • 1 replies
  • 1 kudos

Resolved! Can't download 2023 Bills

Anyone else? I click on a 2023 bill, and my browser shows the file coming in, but nothing downloads. January 2024 bill downloads just fine, same browser, same session. I need my November & December 2023 bills.

ginnix by Neighbour
  • 2254 Views
  • 2 replies
  • 0 kudos

Paid bill but still showing payment due

I’ve talked to telus on the phone 5 times and no one is resolving my issue. We have been valued customers for 50 years and never missed a payment.We have Telus set up with autopay and has been working for years. The last month our bank records show t...

GP1384 by Neighbour
  • 2672 Views
  • 2 replies
  • 1 kudos

Are Telus Rewards down?

My Telus account shows my rewards balance but no links actually take me to the catalogue.I've tried logging in on Chrome, via the app, and links from emails. Nothing is working. Is the Rewards Catalogue down?

UserJenn by Neighbour
  • 4489 Views
  • 7 replies
  • 0 kudos

REWARDS

Why are the REWARDS not showing up. for the past week or so I haven't been able to access to claim some rewards.

DART by Neighbour
  • 3680 Views
  • 5 replies
  • 1 kudos
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