Has anyone experienced login difficulties with account login.Using the existing MyTelus i Verify Human (telusidentity.telus.com needs to review the security of your connection before proceeding.) serval times then kicking you back to login again.Then...
Hello, I recently open account with telus.I was trying to find a solution but was not able to do it.currently I am on EPP plan and when I sign up for it I brought my parents with me ....I have my own email to log in and get info such as how much data...
The paperless billing used to show all the information about calls made and texts made and would show the most recent being items from the current date. Now when I go to text or talk usage on the bill I do not see anything for the text that are being...
I was called by Telus the other night regarding their up to date services which i declined. The worker explained because i did not have an agreement with Telus and a second phone for family that i would be able to call customer service because he cou...
I can't redeem any of my points because the pop up says my account is being updated. I haven't changed anything and there doesn't seem to be any helpful options online. Anyone experience this and have luck getting it rectified?
I am new to Telus, they sent a technician to hook us up , so we no longer have the service from Shaw . We were not sent the TV box beforehand , so we have had no TV for 2 days so far. Why would you send someone to connect you without making sure you ...
I switched to a different provider on Dec 3 . I had a monthly contract with with Telus (using my own phone) and my billing date ended Dec 23rd. I was told by my new provider that Telus would stop billing me the moment my number was switched. But Telu...
I purchased a $10 Amazon gift card with my rewards. Now I don’t have the number for it or the card when I added it to my wallet it unfortunately did not copy the back of it so I don’t have the code to add it to Amazon. How do I find it? Thank you.
I do have a My Telus account for my home internet services. I just subscribed to Mobile services and i try to link my new account into My Telus, and even before i can fill the form with my informations, i have a spinning image loading indefinitely. T...
Spent 10+ hours trying to transfer names on account. No success, multiple more hours trying to cancel services. Still receiving bills. No one will contact me. Months and months of nightmares.
