FR
Help
My Account: Home and Mobility
Questions about managing your TELUS services, plans, and subscriptions.
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Latest topics

Ask a question

$150 roaming charges

my wife and I went to france. we turned off our roaming and turned off our data before leaving canada.my wife was charged $90 for roaming and I was charged $60.

Website

Hi Does anyone else having problems with the website not letting you change options in your services? Every time I try it just leads me to a new service page, so I'll always have to use chat or call to change anything.

KrisSoos by • Neighbour
  • 2162 Views
  • 1 replies
  • 0 kudos

Mobile data plan

I’m travelling and out of data. My data plan was supposed to reset yesterday but hasn’t and still shows 0 data left and says 0 days left on plan. Why won’t it reset? I have restarted my phone several times, not having data travelling is an issue. Tha...

taylor4 by • Neighbour
  • 2271 Views
  • 1 replies
  • 0 kudos

Downed lines in front of residence

Construction vehicles in neighbourhood downed wires/cables right in front of our home. City of Vanc and Hydro say these do not belong to them and suggested I call Telus and Shaw. I spent nearly 40 mts on the phone with Telus, being bounced around fro...

ALivera by • Neighbour
  • 4881 Views
  • 3 replies
  • 0 kudos

Telus reporting missed 0$ payments

HiI had an account a few years ago when I was going through a ruff time and the account ended up getting closed and going to collections. I recently paid it all off but the telus account remains open and is reporting missed payments of 0$. What can I...

Resolved! Telus Customer Reward Program scam?

A popup under domain name luckypapa.top.“We would like to thank you for using our services for so long.Every day, we select a small group of Telus users and give them the chance to receive valuable gifts from our partners and sponsors. In this way we...

About my bill

Hiii there actually I was unable to pay bill Beacuse I was sick so u guyz have blocked my number n data I want u to unblock it for me I will make a payment on august 5I can’t use my data it’s making troubleThank u

Poojakc by • Neighbour
  • 2456 Views
  • 1 replies
  • 0 kudos

Keeping Appointments

Does anybody else have the problem of TELUS keeping their appointments straight? This is the 2nd time now i had to call 3 times to have an appointment to make sure my appointment is when they say ( Which is always a day later due to other customers b...

JonnyA by • Neighbour
  • 2247 Views
  • 1 replies
  • 0 kudos
Trending tags
Friendliest neighbours
View all
Copyright © 2025 Khoros, LLC