Resolved! Text records
I used to be able to see records of all text messages on my accounts on the my Telus app. Now I just see how many on the days used. No other information is available, this a new thing or a glitch?
My Account: Home and Mobility
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Latest topics
Resolved! Epp account frustration!
I have an EPP account. Yesterday I tried to order a certified used phone. I was unable to do this from the MyTelus APP or from the Telus website. I can only access services and products online through my corporate email, which I can only access in my...
Arcadian hub?
what is Arcadian hub (white cylinder hub) . I have unlimited data and pik TV. What motem or the main wifi should I have? What is advanced . Is it not installed properly?
Why is my Chrome account managed by telus.net?
When I use my telus email to sign in to chrome, it will not let me sync my bookmarks and other info because it says my browser is managed by telus.net. This is very frustrating.
Resolved! Cancelling TELUS mobility services without calling???
How do I cancel my TELUS mobility services without calling? Is there an email or something I can use?
Resolved! Cancelling my prepaid sim, how do I withdraw my balance?
Hello, I'm leaving the country and I would like to know how can I withdraw the balance inside my Telus prepaid sim card, before I cancel my plan, is it possible?
Resolved! Cell phone
I cannot make outgoing calls. Says MOBILE NETWORK NOT AVAILABLE My cell # is
Resolved! World 1000 Add on Telus Mobility
HelloI have an add on of world 1000 which is 1000 long distance minutes I was wondering how can I check my remaining minutes and how many of them I have used I can’t seems to find it my account and usage information. Thanks
Resolved! Tried to use Interac E-Transfer today to top up Prepaid account. Money is not in my account
Like the title says. I am trying to pay for my phone plan. I tried to use an interac e transfer to top up my Telus account. It is not in my account currently. I am a non-verbal person and I am expecting a very important call soon that my caregiver wi...
Resolved! Using Prepaid MC
I think I already know the answer to this unfortunately, but ill ask anyways. Can I use a prepaid MasterCard to make a payment on my mobility bill??
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