My Account: Home and Mobility
Questions about managing your TELUS services, plans, and subscriptions.
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Resolved! World 1000 Add on Telus Mobility

HelloI have an add on of world 1000 which is 1000 long distance minutes I was wondering how can I check my remaining minutes and how many of them I have used I can’t seems to find it my account and usage information. Thanks

Ahsun by Neighbour
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Resolved! Using Prepaid MC

I think I already know the answer to this unfortunately, but ill ask anyways. Can I use a prepaid MasterCard to make a payment on my mobility bill??

Resolved! SIM ordered 9 May - now 21 May, no SIM

Ordered SIM for new account 9 May, billing started 10 May, now evening of 21 May but no SIM. Initial email said regular Canada Post delivery of SIM, so no tracking number. Less than 85km from Mississauga Canada Post distribution center. If I enter or...

Installation of fibre services

I am now on day 49 of the countdown for the installation of Optik TV and internet service. First, no fibre to the house, so asked to have ADSL installed. Had to ask, as it wasn't offered. This was early April. Installation of fibre drop was initiated...

Monicat by Neighbour
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