Resolved! Billing name change
Hi, my husband has a phone bill and my phone is under his name. I would like to get my own bill under my name. How do I go about doing so? Thanks.
Latest topics
Change name on account due to death
My father in law passed away. What's the best way to get the home account switched over to my mother in law's name. This is for home phone, internet, optik tv.
Resolved! Changing plan question.
Hey so I am looking to change my plan to this one It says it comes with 0 Gb of data but i was wondering if I can add a add-on to it? Thanks.
Resolved! Call from Telus loyalty program? Potential spam?
I have been getting calls from the following number: (825) 509-3638 claiming that they are from the Telus Loyalty program. There is no caller id for this number, and they are asking for my account information (address, etc.). Is this number legit?
How do I log in to TV/Internet bill?
When I log in to MyTelus, all I see is my mobility bill. How do I view my TV/Internet bill? How do I manage my channel subscriptions online? Thanks
Resolved! Contract is almost up, having trouble figuring out new plans.
Hi all, My contract is almost up and have been looking into options for new plans and a couple of new phones. There are three of us on the account, I'm the main account holder. Me, my wife, and my kid. Right now I'm paying around $210 for all three a...
Resolved! Covid Disconnection
I am a Karaoke Dj/Musician and have been a long time Telus customer. Unfortunately Covid-19 has closed all my venues I play (4 different venues each week) and my telus bill has been going up. I managed to "scrounge" up $100 at least to show I still h...
New Location. New Service. New Customer?
I currently have a 2-year internet contract with Telus at one location. I have acquired a second property and would like to have Telus install the internet there. I am already a Telus customer, but I am hooking up a new Telus service in a new locatio...
Resolved! Epp offers
I’m currently enrolled in the exclusive partner program and I’m trying to check out my offers but I cannot receive the confirmation email because the company I work for doesn’t allow emails from outside the company to come through. What do I do? Than...
Resolved! Account compromised
My account was compromised. At 11pm, June 16 to 5:00am, June 17, my account had 10KB used. I'm old, lol, and was in bed during this time. Telus is saying they can't see what is being used but can see if it was my handset. I definitely did not use thi...
