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Forum discussion about TELUS Home Services plans and accounts.
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Telus Reward

I redeemed my TELUS reward on July 3rd but as soon as I got the code to use the account it said code is invalid .I contacted Cafeyn .they said that code expired on June 30. how this is possible ? I called TELUS and chatted with agents and they suppos...

Legal Obstacles

Since the end of May, I have endeavored to deal with the Legal Document Power of Attorney Desk with no success. At that time, my mother was diagnosed by two doctors as having dementia. She now resides in a secure supportive living facility in NE Calg...

Overdue account from over 10 years ago

Hey does Telus keep track of older accounts? Got a letter from a collection agency with my address I’m living at but doesn’t provide the whole account number. I can’t remember is this is actually mine or not. When I called the agency, they’re now say...

Kirthais by Neighbour
  • 1875 Views
  • 3 replies
  • 0 kudos

INTERNET CONNECTIVITY

Our internet keeps cutting out. Telus has been the best internet we've had but we might have to switch after this. All of our routers are good, we had a tech come out and tell us it was a problem on Telus'back end. If they can't fix this and give us ...

Ryan117 by Neighbour
  • 778 Views
  • 1 replies
  • 0 kudos

Current plan changed by Telus unilaterally

Booked move order Internet with agent, then got Email from Telus for oncoming appointment but has PDF attachment noticed my existing plan changed. During the chat, the agent even did NOT mention my plan, I did NOT request any change of my existing, h...

ryan161 by Neighbour
  • 898 Views
  • 1 replies
  • 0 kudos

Crow damaging the lines in front of our building?

I asked about this on Reddit and included a picture. According to the electrical enthusiasts over there the thing that's being punished by the crows is a splice cover for non-electrical cables.Anyway this crow is obsessed with it and today I saw it w...

Meeko by Neighbour
  • 723 Views
  • 1 replies
  • 0 kudos