How to cancel Telus SmartHome Security plan?

[JRanelagh]

I wanted to cancel it last year this time, but was told a big penalty fee because my contract was automatically extended to the next year, 2025. 

So I waited till now to cancel it before it automatically extends my contract again.

My question is: Is there a way to cancel it online, or by emailing? I want to avoid the trouble and time calling Telus customer services.

[TELUS_Support]

Hey! We get it, cancelling can be a hassle. While we don't have online cancellation yet, we can help speed things up. We'll send a DM your way to get started.