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02-19-2024 07:48 PM
Would anyone in this forum be able to help me fixing the following issue: Since yesterday, switching my TELUS Home Security system to "ARM AWAY" consistently activates the countdown which would result in triggering the ear-killing alarm sound. To stop-it, I have to switch the system back to "DISARMED" or "ARM STAY", either from my mobile phone or, returning inside to do it using the control panel. As a result of this malfunction, I can no longer use the ARM AWAY mode and have to place the system on ARM STAY when leaving my home. I intended to reach TELUS technical support by e-mail which seems intentionally impossible.
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September
Hey @oldsofty We can try to help if you send us a private message so we can get some account info
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
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02-20-2024 10:02 AM
Hello, I'll send you a private message to discuss further.
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September
i have the same problem
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September
Hey @oldsofty We can try to help if you send us a private message so we can get some account info
If our reply resolved your issue, please click on Accept as Solution to help others in the community.
