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Unable to create multiple smart arming routines

Questionz
Friendly Neighbour

There is a goodnight routine that arm stays throughout the night. I would like to set up a daily routine that smart arms at 8am. 

 

Everytime I try to set up a rule or a schedule, it requires me to select a specific date which is what I do not want.

10 REPLIES 10

TELUS_Support
Official Support Team
Official Support Team

Hi there, what happens when you do select a specific day?


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Hi, it only activates the routine on that day. 

I am interested in setting a recurring routine so that it arms every morning. 

Sorry @Questionz, are you interested in arming stay or arm away in the morning?

Hello,

 

I am interested in arm away.

 

if that is not an option, then arm stay is acceptable, but automated routine that occurs between 11pm-6am, AND 9am-4pm

The best solution I can find it within our Smart Arming feature.

 

You can open up the app, navigate to Security System and tap the clock icon. That's Smart Arming.

 

Then tap on the Arm Stay prompt. Once the page loads you have two options:

  1. Arm Stay at a specific time
  2. Arm Stay between a set of hours when no activity has been detected for ____ minutes.

 

What this will allow you to do is to set the hours of 11PM and 4PM and it will automatically arm itself.

 

You can also then set up your Wake Up schedule to disarm itself 15 or so minutes before you leave and the system will arm itself after the time that you plug into the blank space above.

 

Here is an article to further guide you


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Hello,

 

there is no option to automatically re-arm. 

We can continue via DM but that guide should explain further


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Questionz
Friendly Neighbour

Has no one else encountered this?

Hi Questionz, have you tried the steps at https://www.telus.com/en/support/article/how-to-set-up-smart-arming for smart arming on a specific time? 


If our reply resolved your issue, please click on Accept as Solution to help others in the community.

Hi, when I use that feature then I do not have a smart arming routine at 11pm. I need both.