Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
Has anyone had this same experience? Any ideas what the cause / fix might be? 4K content plays fine via Telus box apps / smart TV apps (Netflix / YouTube etc.). But live channels are choppy (fireplace channel, music videos channel, TSN hockey etc.) F...
I just got a new Samsung 4K Smart TV for the den and am only using the internal TV Speakers ( no A/V receiver). I would like to use the Telus Remote. All the buttons seem to work OTHER THAN THE VOLUME & MUTE BUTTONS. Any ideas?
I'd like to subscribe to Disney+ .I see there is a Disney channel available on Telus OpticTV but is it the same as Disney+ ?
The Slimline2 remote turns the tv and the box off and on, but when I press the OK button at the green screen (to watch TV) the screen goes black. The TV is still on.
HELP!I am here as a last resort. I signed up with Telus for Optik TV and Internet. The internet has been great, and I actually really like the Optik TV - it is the first time I have ever had a PVR and I love being able to record movies from TCM, as w...
I had Telus Optic TV and internet installed last spring. I didn't think about about cables until today when I purchased a slight longer ethernet cable to reach between the wall connection and the 4k digital box. I purchased a Cat6 cable. When I looke...
I would like to factory reset this remote control.What should I do?
Hello all, I have a Dell All-In-One PC and I cannot see any TV at all! I have both power plugged in and HDMI connected. I was really hoping to be able to use this as the PC has it's own speakers. I'm wondering if it might have something to do with no...
https://www.bestbuy.ca/en-ca/product/linksys-velop-ax4200-whole-home-mesh-wi-fi-6-system-mx12600-ca-3-pack-only-at-best-buy/15036575 Hi All, I recently upgraded to the Linksys Velop mesh network above. I connected the main Linksys router in Bridged P...
I recently purchased a Hisense 55Q9G TV (2020 model). Pairing the the Slimline 2 remote was relatively quick after trying out the first few codes. ALL the buttons on the remote function as they should with the exception of the volume up/down button. ...
