Dear Neighbours, We’re experimenting with different formats to assure you we’re listening and working on improvements to the TELUS TV platforms. We have frequent releases designed to tackle the platform's immediate and long-term stability, and we’ll ...
Dear Neighbours, We’re the TV Product Development team, and we strive to bring you a continuously improving TV service and experience that fits your needs. Since the launch of the new Optik TV service through the TELUS TV+ platform, our business and ...
I’ve always had discovery, HGTV, food network etc… and they were taking away in January and replaced with channels that I never asked for and do not watch, Now I see HGTV, Discovery etc… are back but now under Free Preview…… so what the hell? Give me...
Pvr won’t record. Unable to pause live tv (pause is temporarily unavailable. Try again). If pvr reboots seems to make worse and picture starts to freeze. Eventually picture freezing stops but unable to record or pause live tv. Have rebooted modem, pv...
I logged into my telus account to see what my theme packs consist of now that TELUS did the overhaul of channels. On the main page it only lists 1 pack, but when I go to customize it shows all 4 packs I have so which is it? Also, why are we getting o...
I have a concern about the annoying volume bump when programming breaks for commercials. This was a very big issue a number of years ago that I thought was regulated not to occur. Now here we are again with very load commercials. It make me want to r...
Hellou am a subscriber to Optik TV using the legacy 4k dvd decoder (which is super slow )with Telus now moving toward Android / Google TV is it now possible to only use the Telus Tv+ app (without the Android tv top box ) to watch tv subscription and ...
After speaking with the pseudonyms (Aaron - Jay) about failing hardware -- The PVR has dumped it`s whole load 3 times -- the PVR`s drive says it`s mostly full 88% or wo with just about nothing on it.I am not exactly technically incompetent.There is a...
Hello.I cancelled my TV and needed to return my equipment. The glitchy web form would not work, so I took it to Canada post as per alternate instructions. I included a copy of my bill , and the equipment, but am still getting reminders on deadlines t...
Since Telus is adding some FAST channels to their lineup, could they please add the following: - Global News Calgary streaming channel- Global News Edmonton streaming channel- CityNews 24/7 Alberta streaming channel (This is already on Rogers channel...
I have been trying to record an event series on TSN (Curling Brier) but every time I try I get the error message "Content not unified". Anyone know what this means? I am able to record events on all other channels I try at the same time just not the ...
Noticed that HGTV and the other channels that were removed earlier are now back. Are they on free preview or are they back permanently?
