As an security analyst, telecom companies are judged by a lot of things. But the most important component is customer retention. It makes revenue predictable and, in turn, price per share valued, either high or low. It's not good business practice to...
Just noticed that Telus has cancelled point rewards credits. Truly sucks! I've been a customer for 40 years and feel I've been punished for my loyalty! In my business I reward loyalty, Telus takes it for granted!